In most cases, you should be prompted to reenter the password for the mail account. How to add an email account: Go to Settings, scroll down, tap on Mail, tap on Accounts, Select Add account (Image credit: iMore) Step 5: Manually configure your accountĮvery once in a while, your iOS device may lose track of an email account password, perhaps after restoring data and settings from a backup. Deleting the account and re-adding it will make the account settings current. The email provider may have made some changes behind the scenes that aren't reflected in your account. If you're having problems with one of the common email accounts that iOS can configure itself (e.g., iCloud, Google, Yahoo), your best solution may be to delete the account and re-add it. Step 4: Delete and re-add the problem account Just don't forget to turn cellular data back on once you're back in a location where the signal strength won't cause more connection errors in Mail. If you can, try turning off mobile data and sending your messages via wi-fi to see if the cellular connection is the issue. In some cases, a prolonged cellular connection can cause a mail server to time out, resulting in a dreaded error message. Or, instead of LTE, you might see 4G or (worse) 3G in your iPhone's status bar. In the status bar, you may see fewer bars or dots than usual, indicating a less-than-full-strength connection. (Image credit: iMore )Īfter you're sure cellular is turned on, you might be the victim of weak signal strength. Tap Cellular, and confirm Cellular Data is toggled on. To confirm your cellular connection, go into the Settings app and confirm AirPlane Mode is off.
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